Help & FAQs
Have a question?
The fastest way to get an answer to your question is to send us an email through our website CONTACT US
Can’t find the answer?
If you need to talk to a human, you can also call our customer support team at 512-420-7648
Want to interact with us on social media?
Yes, we do!
Bare Performance Nutrition is a veteran-owned and operated performance and health supplement company. We truly understand the sacrifices that the men and women of the military make every day to serve our great country. Our small token of appreciation to display our support for you is to offer this 15% discount to the entire Bare Performance Nutrition store.
You can apply for the military discount HERE by entering some information that will verify your service.
If you are not completely satisfied with a product you have purchased from www.bareperformancenutrition.com, you may return the product within 30 days of purchase.
All incoming return orders are tracked, so before sending a shipment back to us, please contact our customer support team with the details of your inquiry. If you send an item back to our facility without contacting our support team, we will be unable to issue you a refund. Once the return is approved, our support team will ask that you ship the product/order to:
3161 Eagles Nest Street, Suite 360
Round Rock, TX 78665
Once the shipment is received by our support team, we will issue you a refund for the subtotal of your order. Please ensure you include your name and order number inside the package.
If we made a mistake during the order fulfillment process, a return label will be sent to you for free. For all other returns, the shipping costs are the responsibility of the customer.
We offer a 60-day guarantee for apparel and accessory items, such as shaker bottles, clothing, and gym bags. If these items become defective within 60 days of purchase we will replace that item for you, free of change.
Please direct all inquiries regarding defective items to email@example.com
If you are having issues with the delivery of your order, or if you never received your shipment, please contact our customer support team at firstname.lastname@example.org with a short explanation of the situation.
Please include your name and order number.
A team member will be able to work with you to rectify the situation! Our support team may ask our customers to wait up to 7 business days to let shipping carriers sort the issue out internally.
As soon as your order is shipped you will receive an email from the Bare Performance Nutrition team that provides you tracking information.
You can track your order through our website by following this link: TRACK YOUR ORDER
Please allow 1-2 business days to process your order after being placed online and an additional 2-5 business days for your order to be delivered (within the continental United States).
*International orders typically take 2-7 business days to be delivered.
Products can be shipped to all 50 states within the United States as well as overseas APO/FPO/DPO military addresses.
- All United States orders are shipped via USPS or FedEx.
- The estimated time of order fulfillment is 1-3 business days.
- The estimated time of delivery from when the order is placed is 3-6 business days (shipping and fulfillment times may be extended during busier times such as sales, holidays, and unforeseen events such as natural disasters).
- Tracking information will be sent to the email address that was input during checkout once your order is shipped.
- If your "ship to address" cannot receive a certain postal carrier, please reach out to our support team at email@example.com for assistance.
Our products can also be shipped internationally.
We have partnered with a European-based supplement distributor, A-list Nutrition. To access the full line of supplements, we recommend ordering from our European Retailer HERE.
- We are also partnered with an online Australian supplement retailer, Massive Joes. If you are based in Australia and want to save on shipping and possible duty fees, please shop HERE.
- Currently, from our international list of countries, we can ship all of our products from our warehouse to Australia, Canada, New Zealand, Singapore, Taiwan, South Africa, & Hong Kong.
- Additionally, we ship all products except for whey protein & field bars to the United Kingdom. **Meat and milk products cannot be shipped from the United States directly to consumers within these European countries.
- Most International shipments will be sent via FedEx International, aside from lightweight shipments, which may be sent using USPS International.
*International orders may be subject to customs fees. Your country's customs department may be more sensitive to assessing these fees. Shipping costs charged by Bare Performance Nutrition do not include customs duties and taxes. These additional fees will be the responsibility of the customer.
Shipping Confirmation Emails
We will send you a shipping confirmation email to the email address provided during checkout at the time the order is shipped.
If you do not receive an order confirmation/shipping confirmation email please reach out to firstname.lastname@example.org.
Your tracking number that is sent via email may not update until the postal carrier initially scans it in. Please give the tracking number 24 hours to initially update.
Some international orders may be subject to customs fees, duties, and additional taxes.
Your country's customs department may be more sensitive to assessing these fees. Shipping costs charged by Bare Performance Nutrition do not include customs duties and taxes.
These additional fees will be the responsibility of the customer.
Yes, our products are tested and certified by Informed Sport.
Informed Sport is a global independent supplement testing and certification program designed to test supplements for elite athletes and drug-tested personnel. It is the only global certification program that tests every single batch of product before it’s released to the market.
Products are tested against the various prohibited substance lists including, but not limited to, WADA, NFL, MLB, NBA, NHL, MLS, PGA, LPGA, WTA, NCAA, and USADA. Testing includes over 250+ prohibited substances in sport. When an athlete sees the Informed Sport quality mark, they can know it has been tested to the highest of standards. With Informed Sport, you can be confident your reputation is in safe hands.
We have the Proposition 65 warning on certain products in the Bare Performance Nutrition supplement line in order to be compliant with law required by the State of California. There are ingredients in some of our products that are grown from soil, which naturally contains minerals and metals that are on the list for Proposition 65. Californian law requires us to put this notice on our products if we have any ingredient that tests over 1/1000th of what the World Health Organization deems as "Safe Harbor Levels" of a large list of chemicals, including naturally occurring minerals.
You can rest assured that Bare Performance Nutrition supplements meet federal safety limits on potentially toxic substances, regardless of laws set in place by any particular state. Before ANY batch of our supplements is shipped to our distribution center from our manufacturer, they are tested for various heavy metals, microbiological contaminants, and chemical adulterants, and receive their certificates of analysis showing that they are compliant with laws set in place by the United States Pharmacopeia.
For any further questions or specific inquiries, please reach out to our service team at email@example.com!
Nick Bare founded Bare Performance Nutrition in 2012 out of his small college apartment in Western Pennsylvania at the Indiana University of PA. During this time, Nick was studying nutrition and on the path of joining the military upon graduation. The company was built upon the values of transparency and service from its infant stages of launch and today remain instilled in the brand's primary mission.
After graduating college, Nick was commissioned into the US Army as an Infantry Officer, where he spent the next four years completing various military training schools, such as Ranger School and Airborne School, before taking his position as an Infantry Platoon Leader stationed out of Texas. During his time in the military, Nick learned the values of leadership, integrity, and team building which have been directly applied to Bare Performance Nutrition.
The Bare Standard is our commitment to helping you feel and perform at your highest level - built on quality and proven by results, without compromise. This standard encompasses our company's three core pillars of transparency, service, and integrity. These pillars guide every decision we make here at Bare Performance Nutrition and hold us accountable for the commitment of helping you become the best version of yourself. The Bare Standard puts our customers first from banned substance testing, how we serve our community and the code of ethics that we follow. Learn more HERE.
Our GMP-certified manufacturer provides us with a certificate of analysis (COA) upon completion of every product. The COA will identify our testing protocols for heavy metals, microbiological contaminants, and allergens.
Informed Sport is a global independent testing and certification program designed to test supplements for elite athletes and drug-tested personnel. They provide us with a testing certificate for every single batch of product before it's released to the market.
You can view your product's testing certificates HERE.
As of right now, we do not offer any internship programs or opportunities at Bare Performance Nutrition. The team does not feel like we would be able to dedicate the amount of time to an individual as they would deserve and respect in that type of situation.
While we currently aren’t taking on any internships - we are always growing, changing, and expanding! Internships could be something that we do offer in the future, so if you follow the brand in any way, keep an eye out for any announcements on social media!
Job postings will be located here, when available.
The first step to applying for the Bare Performance Nutrition ambassador program is to fill out our online application form HERE.
If you are chosen to move on to the next round of interviews, after the application, we will schedule a call with our Lead Partnership Manager.
This step in the process allows us to see if you align with the mission and core values of BPN.
We are looking for:
- Professionals in their field with a passion for leading, educating, and inspiring others.
- Individuals seeking to help build and grow a community.
- Engage with BPN, the athletes, and ambassadors, as well as those within their own community too.
- People who consistently share content that aligns with BPN's values, but also with their own personal brand too.
- Accounts that aren't set to private.
- You will receive a 10% commission on sales you generate through the BPN website with your unique site link.
- Exclusive team calls focused on fitness, personal development, building your fitness business, and connecting with the BPN family.
- Access to special events only for BPN ambassadors throughout the year.
- You will grow your inner circle of like-minded individuals who wake up every day to live a life of self-improvement, helping others, and to GO ONE MORE.